While most traditional public wireless Internet providers use
expensive and complicated servers, data centres and high-cost IT
workers, Imperial HotSpots takes a different approach, reliable, secure
and affordable cloud-managed Wi-Fi. Our cloud managed services mean
better management, less downtime, fewer resets and far lower cost. It
also means you can observe what’s happening on your guest wireless
network in real time from anywhere using our web portal or smartphone
apps for iOS and Android.
In today’s age of smartphones,
tablets and mobile apps, users expect Wi-Fi wherever they go. What was
once considered a special service to customers has become such a
commodity that businesses risk turning customers away if they don’t
offer Wi-Fi. Besides, Wi-Fi has opened new opportunities for businesses
to better engage their customers and to improve service efficiency, in
turn resulting in increased revenue.
However, for many venues
PCI DSS compliance and security are also a top Wi-Fi access, while
securing their network from Wi-Fi threats and staying PCI compliant.
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Retail |
Hospitality |
Small Business |
We’ve created solutions specifically for the
retail market to provide quality, reliable and scalable networks. We
engineer our networks to fast, fluid and easy to use when customers are
connecting in your establishment. Whether you own a retail store, hair
salon, or automotive dealership we have a solution for your business.
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We are experts at creating cost-effective and reliable Wi-Fi systems
for the hospitality market. Our networks conform to most hospitality
franchise regulations and are customized to meet your brand’s look and
feel. In the hospitality business loyal customers are the cornerstone of
your business. |
We have solutions for small businesses that are looking for Wi-Fi
coverage over a large area. We can cover your entire office, warehouse,
outdoor area, etc. using our customized Wi-Fi technology. |
Features of an Imperial HotSpot Powered Network.
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Cost Effective
Your network should work without
having to break the bank. We work hard to provide reasonable pricing to
all of our customers and will make every effort to work within your
budget to design the service you desire. |
End Network Abuse
Our service sets upload and
download speed limits for each user so there is equal bandwidth
available to everyone on the network. This feature, coupled with our
world-class bandwidth shaping technology, ensures that there is enough
speed for everyone. Moreover, our network technicians constantly monitor
bandwidth consumption and bandwidth availability. |
History Reports
How is the network being
utilized? How many of your guests are using the connection? These are
questions we receive from time-to-time on all of our networks. At any
time a Imperial engineer can put together a traffic and usage report for
your hotspot. This report will detail all usage in the hotspot and can
be requested in weekly and monthly increments. |
Customer Support
We understand that your staff
is not technical support, nor should they try to fill that role. Our IT
staff is available from 9AM-5PM Monday thru Friday to field any
technical questions. This frees your office from the burden of
troubleshooting guest computers. We also have an after-hours support
line available to all our clients in order to report after-hours
emergencies or outages.
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Proven Reliability
Our cloud based servers live
in world-class secure and reliable data centers. Our onsite hardware
also has the ability to have built-in fail-over, so when an Internet
circuit goes offline there is a backup Internet circuit ready to take
over. This type of redundancy gives our network a healthy 99.9% uptime.
In the event a hardware device were to fail and needs to be replaced or
serviced our cloud based servers inform us immediately. |
Safe and Secure
Imperial HotSpots is perfect for
environments where security is paramount: no user traffic is sent to our
cloud servers and a built-in firewall prevents users on the public
network from seeing each other or the equipment in your establishment.
We also offer filtering services to block offensive content from being access from your network. |
Access Control
With the built-in Imperial
HotSpots captive portal, we can setup user authentication, set
pay-for-use options (such as secure credit card payments through
PayPal), or connect to a third-party advertising platform. We understand
that every network we service is unique and must be designed in a way to
compliment the requirements of your business model. |
Your Network
You control the user experience
from the moment a guest or customer connects to your network. We can
design a page from scratch to coordinate with the look and feel your
business or website. You can also redirect users to a page of your
choosing once they click to enter. This is a great way to let your
guests or customers know that you are providing them with a valuable
service. |